Creating the policy
Your flexible working policy should include:
- a communication strategy between the employer and employee about the flexible work practices that are right for both of you;
- guidelines for equipment and services to be provided;
- base guidelines for hours and availability;
- performance monitoring and measurement, perhaps through the introduction of regular appraisals. See our section on performance management for further information;
- occupational health and safety and workplace agreement statements;
- other checklists, day plans or internal standards that your organisation requires.
Try to leave complex and specific detail out of your policy. Instead aim for simple guidelines and parameters.
Read more: Flexibility Work Practices Model Policy 
Support for mature age workers through workplace agreements
If your business is covered by the Workplace Relations Act , workplace agreements can give you the flexibility to accommodate the needs of mature age workers as well as the needs of your organisation.
Read more: Sample clause for introducing into a flexible work practice policy document
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Workplace Authority
The Workplace Authority provides advice and assistance to employers and employees about workplace agreements, including how to make agreements more flexible and family friendly. A ‘how to guide’ that covers all the steps involved for Australian workplace agreements, employee collective agreements and union collective agreements is available on a CD-ROM titled ‘Working Together: making better workplace agreements’. For further information, go to the Workplace Authority website or contact 1300 366 632 .
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Read more: Flexible work place case study – IBM
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