This table may assist you in thinking about the personal attributes or skills that may be required for each of the positions in your business.
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Communication
Understanding Verbal Instructions
Empathy
Speaking Effectively
Persuasiveness
Assertiveness
Information Sharing
Networking
Self-Confidence
Customer Focus |
Planning and Organising
Goal Setting
Planning
Managing Work
Managing Others |
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Team Work
Accepting Diversity
Motivating Others |
Self-Management
Responsibility
Approach to Work
Coping with Pressure
Integrity |
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Problem Solving
Using Numbers
Analysing Figures
Using Written Information
Analysing Information |
Learning
Handling Feedback
Self-Development
Determination
Flexibility |
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Technology
Computer Literacy
Safety Compliance |
Initiative and Enterprise
Initiative
Self-Sufficiency
Business Acumen
Creates Sales
Creativity and Innovation |